FREQUENTLY ASKED QUESTIONS
- Do you offer wholesale?
At this time, no, we do not.
- Is your product organic?
While the flowers that we sell are not certified organic, we can never use any kind of pesticides, sprays, or synthetic fertilizers.
- Has my order shipped?
We need two full business days to process your order, so if it has been less than that, it's entirely possible that we need more time to finish it up.
- Why is my order taking so long?
We do our best to ship out every order within 24 hours, but we are a small team, so we still ask that you give us two business days to process your order.
- What are your acceptable forms of payment?
We accept all major credit cards
- I paid for 2-day shipping, but it's been two days and it hasn't arrived!
We do our best to get all packages out the door within 24 hours, but we’re a small team, so we ask that you give us two business days. Once that has happened, it will hopefully arrive within two additional business days. The USPS has been known to regularly stretch this to 3 business days.
- I paid extra for First Class Shipping, and it's already been 2 days! Where's my package?
First Class Shipping takes 3-5 business days! Also, it is the same as Standard Shipping, aka Free Shipping. Don't pay more for shipping if you don't have to! We're required to list them as different options, even though they're all the same.
- It says my order has been delivered, but I don't see it!
Oh no! We hate to hear this. The USPS tracking system will often list a package as "delivered" for multiple days before it actually arrives, so you should probably give it another day or two. If you still don't see it, please reach out to your local post office, as they'll give a customer far more info than they'll give us. Then stay in touch, and let us know what happens! We're happy to help how we can.